Shout Out To The Apple Store
Sep 05
For several days, things were not going right with my MacBook. There was something wrong with one of my USB ports, I couldn’t delete a user from MobileMe, and the list goes on…
I made an appointment online at www.apple.com to meet with my one of my local geniuses at the Crabtree Valley store. I didn’t know that you could make appointments before 10:00 a.m.
I made the appointment for 9:20 a.m.
The store was buzzing with Apple chatter … iPhone this, iPod that, etc. when I arrived. Mac people like shopping early, I guess.
Genius Barry greeted me promptly and asked, “How can we help you today?”
I explained my issues, and in less than 30 minutes Genius Barry fixed my week-old problems. He also helped me get a new duckhead (that’s the removable two-prong plug) because I broke mine this morning. I was pleasanly surprised it was only $8.
So, to Genius Barry and all the other Apple Geniuses out there, “Thank You!”
Photo Credit: Crabtree Valley Mall Apple Store.



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I agree! Great customer service. They know their stuff.