Shout Out To The Apple Store

Sep 05

Crabtree Valley Mall Apple Store Front

Crabtree Valley Mall Apple Store Front

For several days, things were not going right with my MacBook.  There was something wrong with one of my USB ports, I couldn’t delete a user from MobileMe, and the list goes on…

I made an appointment online at www.apple.com to meet with my one of my local geniuses at the Crabtree Valley store. I didn’t know that you could make appointments before 10:00 a.m.

I made the appointment for 9:20 a.m.

The store was buzzing with Apple chatter … iPhone this, iPod that, etc.  when I arrived.  Mac people like shopping early, I guess.

Genius Barry greeted me promptly and asked, “How can we help you today?”

I explained my issues, and in less than 30 minutes Genius Barry fixed my week-old problems.  He also helped me get a new duckhead (that’s the removable two-prong plug) because I broke mine this morning. I was pleasanly surprised it was only $8.

So, to Genius Barry and all the other Apple Geniuses out there, “Thank You!”

Photo Credit: Crabtree Valley Mall Apple Store.

Related Posts with Thumbnails

Post to Twitter

One comment

  1. I agree! Great customer service. They know their stuff.

Leave a Reply